After calling Apple yet again to remediate this as I refuse to pay for a problem that Apple created, my case was escalated to a supervisor who insists that Big Sur could not cause hardware issues. After reading this discussion thread I am even more convinced that Big Sur is quite literally destroying my hardware. I can say with absolute certainty, these were not present (nor were the other issues I've encountered) pre-Big Sur. The guy didn't even need to open the computer and pointed out those little spotlights on the dock immediately and said your screen is going and needs to be replaced, a near $1000 replacement. Again after countless hours spent on the phone with Apple, they decided it needed to be looked at by an authorized service provider. Initially it was only while in direct sunlight but has progressively gotten worse and I'm lucky if I can get the screen back on through a hard reset or re-start in recovery mode. Here we are a few weeks later and now my screen will randomly go black even though the computer is still on. But I can guarantee this was not present pre-upgrade because I recall noticing it immediately and thinking it was strange. I assumed this was just a new feature of the new OS. Immediately after "up"grading (it's really a downgrade), I noticed these 8 bright circles on the dock, where the screen was noticeably brighter almost as if little spotlights. The second issue that I am now dealing with is the screen. Eventually resolved this with many failed calls to Apple support. I also never had issues with the computer overheating either. Without exaggerating, I have never once since owning this MacBook heard the fans turn on, I was convinced they were just really really quiet.
I also noticed the computer was overheating and the fans would be running at max. What would last an entire day pre-Big Sur wouldn't last more than an hour. It was all down hill and I've spent countless hours fiddling with my computer to fix software and hardware issues over the phone with Apple. My late 2016 macbook pro worked flawlessly until I "up"graded to Big Sur.
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